We welcome regiocom SE as a new customer of BatchMan. regiocom SE has been a partner of the energy industry since 1996 and is as regiocom group the largest independent provider of process services in German-speaking countries. The range of services extends from “full service” BPO to classic inbound and outbound service center services, as well as metering point management, IT and lettershop services and the development of industry-specific software solutions.
Process Automation in SAP Industry Solution for Utilities
regiocom was looking for a suitable tool to fully automate its mass activities in the SAP industry solution IS-U (Industry Solution for Utilities). HONICO was chosen because the BatchMan software controls IS-U processes such as billing and receivables management directly in SAP and enables clear monitoring.
Why regiocom opted for Workload Automation with BatchMan
We asked Dr. Steffen Jung, Business Process Outsourcing at regiocom:
“The decision for HONICO Batchman as automation and control instrument at regiocom was made not least for the following reasons:
- Functional coverage of current requirements with simultaneous high flexibility in customizing
- Integration into the existing SAP system landscape
- Investment security against the background of a possible SAP transformation
- Attractive commercial conditions”
With BatchMan regiocom has found a solution that controls and monitors SAP and nonSAP systems across landscapes. This frees up important resources in the company and reduces manual intervention to a minimum.
“We are also pleased to have found a partner with HONICO who understands our challenges and responds to them on our behalf.”
Thank you very much, Dr. Jung!